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CONSULTING AND SUPPORT IN HOSPITALITY SYSTEMS

Services

1. Advice on the acquisition of hardware / software:

 

  • Number of licenses.

  • Server type.

  • POS numbers and types.

  • Number of printers (fiscal / thermal / electronic).

  • Type of Software.

 

 

2. Advice on parameterization:

 

  • Groups of families.

  • Automatic discounts.

  • Item tree.

  • Combos, offers and promotions.

  • Employee roles and privileges.

  • Employee attendance control.

  • Interface screen design.

  • Development of macro and / or smart buttons.

  • Command printing.

  • Supplies.

  • Units (purchase / base / production).

  • Suppliers catalog.

  • Inventory counting cycles.

  • List management.

  • Creation of recipes / sub-recipes / production articles.

  • Production creation.

If you are thinking of acquiring or need support for the administration of ORACLE software, such as:
 
  • OPERA PMS
  • 3700 POS
  • 9700 HMS
  • E7 POS
  • SIMPHONY
  • MY INVENTORY
 
Netgroup has a new line of services that will allow you to buy the best option for your business and obtain the best performance from it.
WE ARE HERE TO MAKE YOUR PROJECTS

Request a meeting to present your project and learn about our proposals

3. Hardware and software installation:

 

  • Server and license.

  • POS.

  • mTablet.

  • HandHeld.

  • Management and installation of fiscal printers.

  • Printers and KDS.

  • Finger print.

  • Rear display / Protect.

  • Pager.

  • Magnetic card.

  • Bar code scanner.

  • Interfaces: Transbank / Multicaja / Junaeb / Commercial Houses.

  • Electronic billing.

  • Cash management.

 

 

4. Personalized training for software management:

 

  • Technical training for software management.

  • Training and advice to optimize the operational flow.

5. Permanent Operational Support:

 

Telephone and remote attention in situations such as:

  • Fiscal printers blocking.

  • Terminals offline.

  • Reset passwords.

  • Creation of employees.

  • Account closings and issuance of tax documents.

  • Recipe link with POS items.

  • Creation in the system of new buttons.

  • Equipment monitoring.

  • Resolution of posting problems.

  • Table blocking analysis.

  • Join cash management.

 

 

6. Operational Audit for Hospitality Systems:

 

  • We focus on establishing the best practices for your business, thus improving its profitability and the satisfaction of clients, collaborators and workers.

  • Business analysis.

  • Design and implementation of processes.

  • Definition of procedures and instructions.

  • Implementation of a control environment.

  • KPIs and monitoring to achieve continuous improvement.

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Benefits
  • Reduce staff spending.

  • Increase in guests or customers with 24-hour online reservations.

  • Centralization of information.

  • Its use does not require specific computer knowledge.

  • Performance reports and trends.

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WHY WORK WITH US

Custom Courses

  • Training developed for the specific demands and needs of the client.

 

  • Courses include the practical part.

 

 

 

 

 

 

ISO Certificates

Quality in our processes and standards that ensure optimal work.

 

ISO 9001: 2015 certificates

 

In the certification process 27001.

 

Quality Policy ISO 9001: 2015

Download Certificate

Operational continuity

  • Quick response times.

  • Permanent stock of spare parts, parts and pieces.

  • Management of your company's equipment warranties.

  • On-site technicians permanently.

 

 

 

 

TWENTY YEARS OF EXPERIENCE

If you want to know what we have done in 20 years of experience you can see:

TAKE THE NEXT STEP

We want to offer you a personalized service according to your needs.

​Netgroup

NETGROUP CHILE

Contramaestre Micalvi 75,

Ñuñoa, Santiago, Chile

Postal Code: 77 600 36

Tel: +56 2  2412 5999

Mail: info@netgroup.cl

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