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MAINTENANCE AND COMPUTER SUPPORT

Services

Maintenance:

We have a weekly visit plan so that our clients have all their equipment up to date.

 

  • Weekly review of equipment and networks.

  • Specific equipment repair.

  • Resolution of user doubts.

 

support:

We deliver a dynamic and effective support that adjusts to the immediate needs of the client.

  • Telephone support.

  • Remote support.

  • Field support.

  • Network administration solution.

  • Personalized hosting plans, with unlimited traffic.

 

Technical service:

 

  • Support of computers and servers.

  • Change of parts and pieces.

  • Backup, formatting and reconfiguration.

We offer a wide range of computer services to meet the changing needs of the market, satisfying the requirements of companies in the most diverse fields.
TIMELY AND PROFESSIONAL ASSISTANCE

We know the operational continuity of your company depends on a timely intervention, quote our plans

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Benefits
  • Save of time and money.

  • Operational continuity.

  • Data security

  • Prevention of virus attacks.

  • Data prevention and rescue.

  • Remote support in case of system crashes.

Codificación

WHY WORK WITH US

Transparency

Management dashboard for the client with access to:

 

  • Help desk

  • Ticket management

 

Automated monitoring and alert systems to notify our clients.

 

 

ISO Certificates

Quality in our processes and standards that ensure optimal work.

 

ISO 9001: 2015 certificates

 

In the certification process 27001.

 

Quality Policy ISO 9001: 2015

Download Certificate

Operational continuity

  • Quick response times.

  • Permanent stock of spare parts, parts and pieces.

  • Management of your company's equipment warranties.

  • On-site technicians permanently.

TWENTY YEARS OF EXPERIENCE

If you want to know what we have done in 20 years of experience you can see:

TAKE THE NEXT STEP

We want to offer you a personalized service according to your needs.

​Netgroup

NETGROUP CHILE

Contramaestre Micalvi 75,

Ñuñoa, Santiago, Chile

Postal Code: 77 600 36

Tel: +56 2  2412 5999

Mail: info@netgroup.cl

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